Get In Touch

📧

Email Support

support@exorra.com

We typically respond within 24 hours

📞

Phone Support

+968 9123 6120

Monday - Friday, 9 AM - 6 PM EST

💬

Live Chat

Available through your account

Real-time support during business hours

📍

Mailing Address

Busines Center, OM, Al Khuwair St, 111
Building No. 25, 504
Muscat, Oman

Support Hours

Monday - Friday 9:00 AM - 6:00 PM EST
Saturday 10:00 AM - 4:00 PM EST
Sunday Closed
Email Support 24/7 Response

Send us a Message

Thank you! Your message has been sent successfully. We'll get back to you within 24 hours.

Specialized Support Teams

🛒

Buyer Support

Help with orders, payments, returns, and buyer protection issues.

buyers@exorra.com
🏪

Seller Support

Assistance with listings, seller tools, payments, and account management.

sellers@exorra.com
⚖️

Dispute Resolution

Help resolving conflicts between buyers and sellers fairly.

disputes@exorra.com
⚙️

Technical Support

Help with website issues, bugs, and technical problems.

tech@exorra.com
🔒

Security & Privacy

Questions about data protection, privacy, and account security.

privacy@exorra.com
🤝

Business Partnerships

Partnership opportunities and business development inquiries.

partnerships@exorra.com

Quick Help Topics

How do I place an order?

Learn the step-by-step process for buying products on Exorra.

View Buying Guide →

How do I become a seller?

Find out about our seller verification process and requirements.

View Seller Guide →

Payment & Billing Issues

Get help with payment methods, billing, and transaction problems.

Payment Help →

Shipping & Delivery

Track orders, understand shipping costs, and resolve delivery issues.

Shipping Info →

Account Management

Manage your profile, change passwords, and update account settings.

Account Help →

Returns & Refunds

Understand our return policy and how to request refunds.

Return Policy →