Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use the Exorra marketplace platform.
Welcome to Exorra ("we," "our," or "us"). This Privacy Policy explains how Exorra collects, uses, discloses, and protects your personal information when you access or use our marketplace platform, website, mobile applications, and related services (collectively, the "Services").
We are committed to maintaining your trust by protecting your privacy and being transparent about our data practices. This policy is designed to help you understand your privacy rights and how you can exercise them.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
We collect information that you voluntarily provide to us, including:
When you use our Services, we automatically collect certain information:
We may receive information about you from third parties, including:
We use the information we collect for various purposes, including:
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or updating your account preferences.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We work with trusted third-party service providers who assist us in operating our platform:
We may disclose your information when required by law or to:
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will provide notice before your information becomes subject to a different privacy policy.
We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You are responsible for maintaining the security of your account credentials. Use a strong, unique password and enable two-factor authentication when available.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly if we become aware of any security breach affecting your data.
We use cookies and similar technologies to enhance your experience on our platform:
You can control cookies through your browser settings:
You can manage your cookie preferences in your account settings or through our cookie consent banner when you first visit our website.
We may also use:
Depending on your location, you may have certain rights regarding your personal information:
To exercise any of these rights:
To protect your privacy, we may need to verify your identity before processing certain requests. This helps ensure that only you can access or modify your personal information.
We will respond to your request within 30 days (or as required by applicable law). Some requests may take longer if they are particularly complex or numerous.
We retain your personal information only as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy.
Retention periods may vary based on:
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.
Exorra operates globally, and your information may be processed in countries other than where you reside. We ensure appropriate safeguards are in place for international data transfers.
By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Exorra is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child under 13 without parental consent, we will:
If you believe we have collected information from a child under 13, please contact us immediately at privacy@exorra.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
By continuing to use our Services after changes take effect, you agree to the updated Privacy Policy. If you do not agree with the changes, you may close your account.
For material changes that significantly affect your privacy rights, we will provide at least 30 days advance notice and may require your explicit consent to continue using our Services.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your privacy inquiries within:
For residents of the European Union, you may contact our Data Protection Officer directly at dpo@exorra.com for matters related to GDPR compliance.
Our privacy team is here to help you understand and exercise your privacy rights.