Additional terms and conditions specifically for sellers on the Exorra marketplace platform. These terms supplement our general Terms of Service.
Welcome to the Exorra Seller Program! These Seller Terms supplement our general Terms of Service and apply specifically to users who sell products or services on our platform.
By creating a seller account or listing items for sale on Exorra, you agree to these Seller Terms in addition to our general Terms of Service and Privacy Policy.
As a seller on Exorra, you join a community of verified professionals committed to providing unique, high-quality products and exceptional customer service. We maintain high standards to ensure the best experience for all users.
To become a seller on Exorra, you must meet the following requirements:
The following are not eligible to become sellers:
Seller eligibility is ongoing. We may review your account at any time and may suspend or terminate accounts that no longer meet our requirements.
All sellers must complete our verification process before listing items for sale:
Verified sellers receive a verification badge, higher search rankings, access to premium features, and increased buyer trust.
Exorra charges the following fees for sellers:
| Fee Type | Amount | When Charged | Description |
|---|---|---|---|
| Platform Commission | 2% | Per Sale | Charged on total sale amount including shipping |
| Payment Processing | 2.9% + $0.30 | Per Transaction | Standard credit card processing fees |
| Withdrawal Fee | $2.5 | Per Withdrawal | Fee for transferring funds to your bank account |
| Featured Listing | $10-50 | Optional | Promote your listing for increased visibility |
| Chargeback Fee | $25 | Per Chargeback | Disputed payment or fraudulent transaction |
For a $100 sale:
We may update our fee structure with 30 days notice to sellers. New fees apply to transactions after the effective date.
All listings must meet our quality standards and guidelines:
All listings are subject to review. We may request changes or remove listings that don't meet our standards.
The following items are prohibited on Exorra:
Listing prohibited items may result in immediate listing removal, account suspension, or permanent ban from the platform.
As a seller, you are responsible for managing all aspects of order fulfillment:
We track seller performance including response time, shipping speed, and customer satisfaction. Poor performance may affect your account standing.
Payments are processed as follows:
Our escrow system protects both buyers and sellers. Funds are only released when buyers confirm receipt or after the protection period expires.
Sellers must maintain high performance standards to remain in good standing:
We conduct monthly performance reviews. Consistently poor performance may result in account restrictions or termination.
Excellent customer service is essential for success on Exorra:
Exceptional customer service leads to better reviews, repeat customers, and higher search rankings on our platform.
Sellers must comply with all applicable laws and regulations:
Legal violations may result in immediate account termination and potential legal action. Sellers are solely responsible for compliance with all applicable laws.
You may close your seller account at any time by:
We may terminate seller accounts for:
If your account is terminated, you may appeal the decision within 30 days by contacting our seller support team with supporting documentation.
We provide comprehensive support to help sellers succeed on our platform:
Our goal is your success. We provide the tools, resources, and support you need to build a thriving business on Exorra.
Join thousands of successful sellers on Exorra and start building your business today.